Arena Living is looking for a Customer Care Assistant with exceptional communication skills. The Customer Care Assistant is responsible for responding to telephone, fax, email and web inquiries regarding all aspects of, orders, returns and refunds.


  • Handle customer inquiries regarding orders, returns and refunds
  • Follow up with customers regarding deliveries and exchanges when required
  • Escalate unresolved issues to relevant departments
  • Work together with Customer Care Manager to implement processes
  • Requirements
  • Exceptional oral and written communication skills
  • Prior relevant experience in a similar industry
  • Proficient with MS Office applications
  • Very fluent in English
  • Language skills in Mandarin and Malay is a plus

How to apply
This position is based in Singapore. Singaporeans and PR only.
To apply, send your resume and cover letter to with the subject "Customer Care Assistant".